Email Verified Amy R
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Member since February 28, 2022
Profile health 80%

Reliable Virtual Assistant

  • $22.00 / hr
  • Ontario
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My name is Amy, I am a student and working professional seeking employment as a virtual assistant. Currently, I am doing freelance work and can relate to many different fields. I have experience in many industries and have proven to be a fast learner.

In past positions I have shown strength in organization, time-crunching and communication. I am efficient, reliable and possess strong customer service skills. My ability to maintain a strong typing speed of 47 WPM is a great assets as an assistant, as emails and messages become quick tasks. During my time in a contact centre I had reached goals of over 20 emails per hour and a small margin of errors.

I have worked with many apps, programs and software, and take pride in the ease at which I learn new things. I am fluent in Microsoft office, Google docs/forms/meets etc., Zoom, QuickBooks, Accuro, EMR, POS, Smart phones, IOS, Cisco programs and many more.



  •  Bulk Barn
  •  Jan 2015 - Feb 2017

• Working register, returns, refunds, taking orders & applying discounts
• Training other staff
• Stocking shelves, merchandising, and submitting inventory
• Opening and closing operations (counting tills, financial reports etc.)


  •  Home Healthcare
  •  Jan 2017 - Aug 2017

** No longer in business
• Maintain and update client records
• Assign PSW and RN to appropriate clients
• Ensure supplies are stocked
• Scheduling and some payroll
• Emails
• Spreadsheets

E-Commerce Agent

  •  Costco
  •  Feb 2021 - Feb 2022

• Refund/returns, exchanges, discounts, and price matching
• Website assistance, placing orders, password reset etc.
• Delivery and shipping coordination
• Customer Service
• Emails
• Online forms


Office Administration

  •  Algonquin College
  •  Sep 2020 - Apr 2021

• Experience in Microsoft Office programs
• Filing and document production
• Dean’s Honor List

Office Administration - Medical Services

  •  Algonquin College
  •  Sep 2021 - Present

• Graduation April 2023
• Filing/billing/scheduling/terminology/requisitions skills
• EMR, EHR and Microsoft Office
• Transcription skills