Hard working professional receptionist and customer service representative with almost 2 years of experience as a receptionist and over 7 years of experience in customer service. Proficient multi-tasker, record maintenance, answering phone call and emails.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Receive payment and record receipts for services.
Schedule appointments and maintain and update appointment calendars.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Hear and resolve complaints from customers or the public.
Answered and directed phone calls
Greeted customers and the public