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Member since April 27, 2022
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Enthusiastic & Experienced "Jill" of all Trades

Hello VA Canada World.
My name is Ellen Fraser, and I am very excited to join this community.

I have been working in office settings since I graduated high school in 2007. Insurance Company, Dental, General Surgon, Custom Thermoforming, and Telecommunications.

Some of the experience I received from these positions are – answering phones, AR/AP, payroll, customer communications, shipping and receiving, food safety, project management, document control, employee safety training, design and draft technicians training and a little bit of everything in between.

My most recent accomplishment was creating a training manual for my own design team and our customer. This training manual is used on a monthly basis to train new and refresh existing employees on how to create construction plans for a large Telecommunications company in Canada.

As a virtual assistant, my main goal is to make your life easier. I am organized and prompt. I am always up for a challenge and am a great problem solver.


Operations Manager

  •  Mobia Technology Innovations
  •  May 2021 - Jan 2022

Operations Manager for 100+ Telecommunications Designers, Drafter and Field Workers working on multiple projects throughout Canada.
• Worked with Technical and Project Managers to interview candidates and assist with Onboarding.
• Aid Regional Managers with overflow and hiring new resources.
• Implement mandatory health and safety training for new employees to fit their roles.
• Work with Project Managers and Directors to execute business plans and find resources for plans.
• Maintain vacation and absence reports to ensure project deliveries stay on schedule.
• Conducted performance reviews for employees (3 months, yearly reviews) and set up development plans for employees falling behind.
• Coached, mentored and developed staff working in a remote work setting.

Drafting Technician & Team Lead

  •  Mobia Technology Innovations
  •  Jun 2018 - May 2021

• Drawing Municipal Consents, Construction Plans & Drawing As-Constructs into NetX Live Virtual Maps.
• Assist Draw Team of 15 Employees with Payroll & Unit Billing.
• Assist new employees with On-Boarding Documentation & Training.
• Assist Manager with Annual Performance Reviews.
• Customer Service.
• Member on Health & Safety Committee.

Office Manager & SQF Food Safety Coordinator

  •  Global Pack LLC
  •  May 2015 - Jun 2018

Successfully lead Company through 3 Third Party Audits
• SQF Level 2 Food Safety Coordinator
• HACCP/GMP Monthly Audits
• Training of all Personnel
• Conduct Annual Microbiology Testing
• Maintain All Daily, Weekly, Monthly and Annually Food Safety Documentation
• Accounts Receivables and Accounts Payable (CDN & USD)
• Invoicing
• Monthly Bookkeeping
• Purchasing and Sales
• Weekly Payroll
• Government Remittances
• Inventory Control
• Customs Paperwork


Business - Accounting

  •  St Clair College
  •  Jan 2014 - Present

2 Year Business Certificate in Accounting.

Medical Office Administration

  •  Trios College
  •  Feb 2010 - Nov 2011