Contract Management Coordinator
Implemented, coordinated and facilitated new and renewal contracts. Creates client training manuals. Conducted monthly financial audits and reconciliation. Created and maintained weekly reports and monthly KPI reports. Created and managed SOPs. Investigated client claims and calculated compensation based on contract terms.
Compiled statistics. Created and conducted surveys. Facilitated monthly service provider meetings including creating the agenda and distributing it members, minute-taking and distribution of minutes. Created mass mailings. Managed multiple calendars.