Email Verified Carole C
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Member since February 9, 2022
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Bilingual Business Professional

  • $28.00 / hr
  • Nova Scotia
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I’m a bilingual professional working full time but with lots of flexibility to accommodate part-time work during the week and on weekends.


Finance Business Manager – Atlantic and Ottawa

  •  Coca Cola Canada Bottling Limited
  •  Aug 2016 - Present

Conduct business reviews, provide updates on headwinds and tailwinds with the financial impact, provide targeted business solutions, and act as a Subject Matter Expert on specific projects and future initiatives.

• Identified a process improvement in the warehouse which reduced the loss in products by 4.7% and represented over $100K in additional yearly revenue.
• Establish strategies that eliminate waste in the workplace, lower production costs per case, and use systems and tools that promote operational excellence and superior quality standards.
• Support the business planning process by maintaining detailed data on plant losses and quantifying the savings that result from improvement projects.

Directory and Google Specialist (Part-time)

  •  Nov 2017 - Present

Successfully manage and maintain the website directory and assist customers with set-up of Google Services. Communicate effectively with customers via phone or email.

• Updated over 30,000 listings within the directory, leading to additional sales leads. Gained (on average) three additional website builds per month due to referrals and closed sales opportunities.

Independent Mortgage Broker

  •  May 2014 - Jun 2016

Built relationships with customers in the Halifax Regional Municipalities and throughout the province of Nova Scotia. Utilized bilingual knowledge in French and English to communicate with all customers seeking a new mortgage or renewal of an existing mortgage

Operations Manager – Atlantic, Quebec, Canada

  •  Jun 2008 - Jan 2014

Reported directly to the Director of Operations and oversaw 25 employees within multiple locations. Coordinated and managed daily activities for the sales support team to ensure efficient operations and quality deliverables.

• Identified synergies between regions, including shared workloads. Reduced the number of staff members by 20%.
• Created and implemented a metrics tool to identify productivity; the company eventually implemented it nationally.
• Effectively handled escalated customer requests while maintaining open communication and collaboration.
• Served as the leader on national projects, managed and coached staff, set priorities, and addressed performance gaps.
• Communicated with other departments to represent the needs of the regional sales force on a national level.
• During the last five years of employment, delivered project management that included contract negotiations, vendor selection, building issues, and safety policies.

Senior Manager

  •  Mar 1989 - Mar 2006

• Led a variety of staff members, including 21 front line managers and 255 unionized full-time employees.
• Managed an $11.5M budget while ensuring all resources were optimized and utilized efficiently.
• Coordinated the continuous improvement program and transformational management during times of change


Business Administration Diploma

  •  NBCC
  •  Sep 1986 - Jun 1988

Business Administration and Secretarial diploma

Management Development Program

  •  UNB
  •  Jan 1996 - Feb 1997

Certificate in Management Development Program