Email Verified Janice W
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Member since April 13, 2022
Profile health 50%

Over 10 years, of successful experience in Customer Service with excellent listening and communication skills. Self-motivated, energetic, individual that works well with others or independently. With strong problem-solving and communication skills as well as efficiency in multitasking and working with multiple calendars. With strengths in Typing, Word, Excel, and QuickBooks.


Business Owner/Nail Technician

  •  Studio J Nail Salon
  •  Aug 2004 - Present

• Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
• Operated Word, Excel, and QuickBooks to manage a fast pace business.
• Established and Developed strong client relationships to create a long-term business.
• Handled all issues with relative ease by implementing best practices and applying analytical thinking skills to find the best solutions.
• Cleaned and sanitized equipment and workstation in compliance with health, safety, and current regulations as well as using proper PPE.
• Followed up with client/customer to resolve any issues

Administrative Assistant

  •  Spirit Staffing
  •  Jun 2002 - Oct 2004

• Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
• Monitored Spirit Staffing's work calendar and scheduled appointments, for meetings events, and travel.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
• Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
• Drafted professional business memos, letters and marketing copy to support business objectives and growth.

Administrative Assistant

  •  SAIT
  •  Apr 2001 - May 2002

• Administrative support to the Dean and Administrative Coordinator in the SAIT Energy Department.
• Maintained budgets, and ordered office supplies for the Energy Department.
• Followed up on all meeting arrangements, travel, events, and other pending items.
• Ordered food and booked conference rooms for all event and staff meetings.
• Established working relationships with others in the office to create a productive workspace.


Business Office Skills

  •  Career College


  •  Lord Beaverbrook High School