Email Verified Jill P
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Member since January 18, 2022
Profile health 70%
  • $25.00 / hr
  • Ontario
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A Virtual Assistant who brings experience and passion for business from a background of healthcare and education.  With strong organizational and communication skills, I work with professionalism, integrity and confidentiality.

I am a detail-oriented writer with outstanding customer service and communication skills. I also have excellent proofreading and copyediting skills. 
I can be your “grammar-police” and provide feedback about the content you supply or can assist with writing it.
  • Email marketing/automation using programs such as Mailchimp, ConvertKit, Infusionsoft
  • Various social media platforms such as Facebook and Instagram
  • Google G Suite • Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, OneNote)
  • Apple iWork (Pages, Keynote, Numbers)
  • Thinkific • Dropbox  Zoom • Calendly
  • Canva • Trello •Squarespace, and Basic WordPress.
*Note: I learn new programs very quickly and am more than willing to spend my own time coming up to speed on any special program requirements you may have for your business.
Content Creation Experience: 
Blog writing • Article writing • Newsletters • Lead magnets • eBooks • Website content • Webinar presentations • Online course materials • Social media graphics • Email content • Policy & Procedures Manuals • Employee Handbooks
Knowledgeable about: 
Business and Marketing as well as Healthy lifestyle topics such as stress management, self-care, quality sleep, work/life balance, nutrition, exercise.
I would love to help alleviate some of the stress and time commitment you are experiencing on the operations side of things so you can focus on truly serving your clients and growing your business.
Let’s Connect,
Jill Pawlik V.A. | Content Creator






Educational Surveyor

  •  CMTCA- Canadian Massage Therapy Council of Accreditation
  •  Jul 2015 - Present

• Promote continuous improvement and best practices in educational programs through accreditation.
• Interview faculty, administration, clients, students to assess program readiness for accreditation.
• Conduct preliminary assessment reviews and evaluations for massage therapy schools across Canada
• Interview staff in person and via Microsoft Teams - students, program coordinator, and owners of massage therapy programs across Canada
• Complete and submit reports to CMTCA board for review and determination of accreditation.

Peer Tutor

  •  CMTO- College of Massage Therapist of Ontario
  •  Jan 2018 - Jan 2020

• Tutored peers and students on readiness to enter and re-enter massage therapy field
• Mentored peers on new and existing regulatory legislation and policies.
• Guided students and peers in professional communication, medical writing, organization and time management skills.
• Created checklists, schedules and resources for peers and students to refer to.

Curriculum Development

  •  Niagara College
  •  Jan 2010 - Jan 2018

• Developed and implemented lesson plans and curriculum writing techniques.
• Evaluated and updated curriculum material and lesson plans
• Collaboration with team members through Google Teams, Dropbox and Microsoft Office
• Prepared and delivered effective curriculum-based feedback, in a timely manner.
• Interacted and liaised with content specialists for curricula development.

Program Coordinator |Instructor

  •  Trillium College
  •  May 2006 - Nov 2020

• Instructed students using presentations and classroom discussions regarding business, health science and ethics
• Created lesson plans, presentations with a mix of PowerPoint, research documents etc.
• Worked with many local businesses to create clinical “outreaches” for students to gain experience working with different medical conditions
• Assisted students with conducting preliminary screening for treatments for clients by telephone and in-person
• Prepared students for clinical and regulatory examinations.
• Tracked and reported (KPI’s) key performance indicators and student progress in the program.

Clinical Director

  •  Massage Addict
  •  Jun 2017 - Jul 2019

• Supervision of healthcare and the front desk team
• Recruitment of new staff and training on clinic protocols
• Reported daily, monthly and yearly reports to the executive team
• Responsible for ordering clinical supplies and maintaining a budget
• Scheduling, tracking and reporting staff hours
• Created up to date legislative guides and protocols
• Built business relationships, attended local events and conferences

Spa Marketing | Registered Massage Therapist

  •  White Oaks Spa and Resort
  •  Jan 2013 - Jan 2015

• Collaborated with the “four diamond” executive team re: spa marketing, creating treatments and product lines for the spa
• Created guides, training material, policies and procedures in compliance with the College of Massage Therapists of Ontario
• Promoted spa products sales
• Worked with a variety of massage therapy clients

Registered Massage Therapist

  •  CMTO- College of Massage Therapists of Ontario
  •  Jun 1996 - Jan 2021

• Assessment of clientele, scheduling and re-scheduling clients in a confidential manner
• Reported daily, monthly and yearly budgets and profit projections
• Maintained compliance with the College of Massage Therapists of Ontario with up-to-date liability insurance, yearly regulated license and fees
• Maintained a strong working relationship with other healthcare teams- doctors, chiropractors, physiotherapists and peer Massage Therapists
• Organization of daily charting and filing, scheduling
• Assessed, treated a variety of clientele and health conditions with massage therapy techniques and homecare recommendations
• Worked within compliance of the College of Massage Therapists of Ontario to create treatment plans, homecare and follow-up treatments


Certified Business Coach

  •  Certified Coaches Federation
  •  Sep 2020 - Present

Digital Marketing Certification

  •  HubSpot Academy
  •  Jan 2020 - Present

Adult Education

  •  Brock University
  •  Aug 2015 - Present

Registered Massage Therapist

  •  CMTO- College of Massage Therapists of Ontario
  •  Jan 1996 - Dec 2021