I believe in putting my best effort into all I do. That each interaction with a client, customer, co-worker, and member of the public is an opportunity to build an experience. I believe in the value of relationships, and, as such, I strive to add value to each interaction through relationship building.
I have experience working solo and as part of a team, and thrive in each environment. I’m a strong communicator and pride myself on being a point-of-contact for co-workers and customers alike. I’m always ready for inspiration to strike as my notebook and pen are never far away.
My day can be as flexible or structured as needed to suit your needs. I’m always willing to take on a challenge, enjoy tackling “to-do” lists, and have an aptitude to learning new programs, apps and technologies.
I’m brimming with ideas, eternally optimistic, and ready to make virtually anything possible.
Strategic Communication Officer
Consulting with and providing strategic guidance and insight to senior staff members on various communication strategies in response to internal and external communication products addressing emerging issues, existing needs or opportunities for information sharing.
Monitoring and analyzing effectiveness of established communication channels and providing advice when there are identified opportunities to increase reach – for example sending targeted emails to uniform members to gain interest and remind them of internal campaigns to look for work efficiencies.
Preparation of a multitude of high-level communications documents for internal and external viewing, including: communications plans, speaking notes and speeches, key messages shared with the Ministry, briefing notes, Spotlight Stories, General News posts, OPP News posts, Media Kits, mass emails, Social Media posts(Twitter and Facebook), PowerPoint presentations, memorandum and various other documents.
Knowledge of, experience with and ongoing learning of Canadian Press style writing.
Experience in conceptualizing an idea and seeing it through to completion including multiple levels of approval, numerous drafts and final design.
Administered monthly attendance and ran HR and attendance reports. Experience in entering and approving reported time, confirming attendance, forecasting absences, entering and calculating regular and compressed schedules, vacation time, sick time, parental leaves, overtime (paid and banked) and phased retirements.
Performed administrative functions such as: processing invoices; obtaining quotes on goods for comparison; submitting expense claims and reports to the Financial Coordinator; reconciling Purchasing cards; signing out equipment (laptops) for staff attending meetings; maintaining and organizing electronic and hard files; assigning bureau log numbers to appropriate routed documents; logging and date stamping mail; booking boardrooms, securing teleconference lines and booking Skype meetings; scheduling meetings; following-up and routing correspondence; responding to queries via a shared inbox; transferring calls; liaising with members of the bureau, organization and public; maintaining office inventory; preparing out-of-province travel packages; updating and monitoring section assets; completing internal HR paperwork for new hires, retirements, WSIB claims and terminations; assisting in the recruitment process by responding to candidates, preparing testing and interview materials, booking the interview time and providing the candidates with instructions; updating and editing section intranet pages.
Generated letters, meeting minutes, correspondence, routing slips, and reports (e.g., DAR to WIN, Purchasing card Reconciliation, Absence Balances, etc.) using the most effective program based on the formatting needs (Word versus Excel).
Prepare out-of-province travel packages following the Travel Directive and the approval process as set out by the Ministry, ensuring completeness and accuracy and complying with tight timelines. Strong communication and organization skills allowed me to confidently follow-up on travel arrangements, keep on top of reservations and ensured the needs of my unit members were met.
Analytical reasoning, innovative thinking and problem solving skills used to identify and resolve diverse challenges and demands such as last minute boardroom bookings, changes to travel itineraries, external applicant interview scheduling.
Attention to detail when taking minutes, instructions and reviewing documents. Strong grammar and editing skills used to ensure the correct message is being conveyed.
Data Entry Clerk
Transcribing police occurrences verbatim. Strong attention to detail required, as well as strong listening skills. Reviewing work for accuracy and complete data.
Research and open source searching skills required to ensure street names, businesses and common-place names were identified correctly in each transcription.
Strict timelines followed, as some of the transcriptions were required for court shortly after being submitted.
Maintaining a secure workspace, filing all transcribed documents and supporting documents in accordance with internal policies and adhering to a code of ethics and confidentiality.
2009 Ontario Colleges' Marketing Competition Gold Medalist in the International Marketing Case Challenge.
2010 Georgian College Team Award recipient for successfully rebranding the University Partnership Centre at Georgian College.