Admin professional who can make your life easier!
Hello, my name is Mairi Smith and I am an administrative professional who is seeking employment through the virtual assistant field. I have eleven years of administrative experience with a municipal government which include front desk reception, daily cash reconciliation, water and sewer billing, management of two positions, property tax and assessment procedures, bank reconciliation and accounts payable and receivable. I was also the first point of contact for the public where a diverse amount of knowledge was shared in a polite and friendly manner.
I enjoy making improvements that streamline processes and take pride in being detail oriented. I am a person who is driven by curiosity and helping others. I also strive to solve problems in my personal life where I don’t have the answers as I feel that each time you learn something new you will be able to use it again by the many experiences we have in life.
I look forward to applying my knowledge and experience in this field while learning new things and expanding my skills. I hope to hear from you soon!
• Generated and sent out monthly utility invoices after uploading and reviewing meter
• Main contact for inquiries from the public regarding their utility invoice or related
• Performed reception duties and daily cash reconciliation.
• Provided instruction and technical support to contracted meter reader.
• Completed meter reading software functions using Sensus Autoread.
• Generated over 3,000 property assessment and tax notices for annual tax season.
• Provided support and knowledge to citizens regarding property assessment and
• Fulfilled annual requirements and met deadlines as outlined in the Municipal
Government Act with the exchange of information to the contracted assessor. Acted
as Assessment Review Board Clerk for assessment complaints.
• Provided managerial duties for Utilities Clerk and Reception Clerk positions while
providing direction and feedback for the functions of the reception desk and utility
• Reconciled bank accounts monthly and provided accounts payable and receivable
support and coverage.
• Reviewed, created and sent payroll file from accounting software to banking system.
• Sent federal payroll deductions funds via online system.
Office Administration Certificate
Proficient in Microsoft Office Suite, organizational behavior, records management, typing speed above 50 words per minute.