Email Verified Merlyn L
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Member since May 25, 2022
Profile health 80%

Rising Talent, Management and Organization

  • $26.00 / hr
  • British Columbia
  • Save

10+ years of experience in customer service, supervising, and managing. Very approachable and friendly and enjoy serving other people’s needs. Can be dependable upon taking leadership roles and thrive in a friendly, motivating atmosphere. Graduated from Matthew McNair Secondary with District Dogwood Scholarship in Fine Arts Music and completed the Classical Music Diploma Program at Capilano University North Vancouver.

  • Problem solving
  • Cash experience
  • 4+ years of management experience
  • 10+ years of customer service experience
  • Microsoft office
  • Team Leader
  • Food safe and food management Level 1
  • First aid – Level 1 CPR-C-AED


Corporate and Retail Sales Assistant Store Manager

  •  Lindt Chocolate
  •  Dec 2016 - Present

Hiring & Training new staff; developing current staff - Service & Expertise Fundamentals
Ordering product from warehouse & managing inventor processes
Creating shift schedules
Created weekly and monthly business recaps
Cold Call/Reach outs to Corp/B2B Clientele
Managed E-Shop (Spotify)
Achieved company NTS and other KPIs consistently

Franchise Owner & Operator

  •  Lemon Heaven Beverages Inc.
  •  Dec 2018 - Nov 2022

Managing and operating in franchise territory
Booking events - Client relations
Reporting monthly to head office
Cash management & finance
Managing Social Media platforms and Website


Classical Music Diploma

  •  Sep 2014 - Apr 2020

Music History
Lyric Diction
Music Theory
Ear Training & Sight Singing
World Music Private Instruction
Choir Ensemble
Class Piano