freelancer
Email Verified Natalie C
0/5 (0 Feedback)
Member since April 1, 2022
Profile health 60%

Office Administrator working hard to get you across the finish line

Hi! My name is Natalie and I am so excited to met you and to get to know you. I love helping others out with tasks that they are doing, even if it is just small items. Every bit counts towards the large goal, and sometimes we all need a little help to get there. Let me help you reach your goals and get across that finish line!

Experience

Receptionist

  •  Guelph Medical Imaging
  •  Nov 2020 - Oct 2021

Answer busy multi lined phones to book patients in for their appointments, ensuring that they are booked in for the proper procedure for the correct amount of time, in the proper technologist’s room, confirming client information is up to date, informing clients of pre-appointment preparations, providing comprehensive instructions to our office, complete outgoing calls to book patients, communicate with doctors via phone/fax.

Cash Supervisor/ key Holder

  •  Goodness Me!
  •  Nov 2020 - Jan 2021

Cash Supervisor with key holder responsibilities such as balancing the tills, the safe, doing money orders, cash audits, and handling coupons, order supplies for each department, managing the curbside orders, taking payments over the phone, daily cleaning of the store, ensure proper covid supplies are maintained.
• REVISED STAFF SCHEDULING TO INCREASE PRODUCTIVITY AND REDUCE WASTED TIME

Image Services/Sponsored Markets

  •  Sun Life Financial
  •  Sep 2019 - Nov 2020

Handling confidential and restricted documentation, upholding client privacy and confidentiality, printing, coding, stacking, and sending documents to be scanned into the client info system, review cheques for client accuracy. Indexing documentation.
• ORGANIZED AND LEAD THE SOCIAL COMMITTEE EVENTS, MEETINGS AND DISCUSSIONS
• FACILITATED TOWN HALL COMMITTEE MEETINGS
• FIRE WARDEN TRAINING
• PLANNED DAILY TRIVIA FOR THE YEAR

Receptionist

  •  Krug Furniture
  •  Aug 2018 - Sep 2019

Answering a multi-line phone switch board and directing calls to the proper person or business area, answering client questions, greeting visitors, clients & staff and ensuring proper PPE, maintaining guest book accuracy, distributing invoices and revised acknowledgements, entering in timecards, handling and distributing mail.
• SPECIAL QUOTES FOR VPS
• JOINT HEALTH & SAFETY MEMBER
• CREATED TRAINING MANUAL FOR RECEPTION

Receptionist

  •  Eramosa Physiotherapy
  •  Jul 2017 - Aug 2018

Daily tasks included answering multi-line phones, greeting and checking-in clients, providing and processing new-client paperwork, entering insurance billing information, booking, and changing appointments, answering company emails, processing payments, ordering supplies, filing charts, cleaning the treatment areas, doing laundry.
• CREATED TRAINING MANUAL FOR RECEPTION

Front End Manager

  •  Zehrs/ Loblaws
  •  Aug 2009 - Aug 2017

Aug 2009-Aug 2017
Daily tasks included answering multi-line phones and directing calls to the proper business areas, answering customer inquiries, questions, complaints, and giving directions, covering breaks & lunches, trained to sell lottery tickets and tobacco products, balancing tills and the safe, ensuring large amounts of money were handled according to procedure, assisting co-workers with any questions or issues that they may be having, opening and closing of the store.
• Smart Serve

Education

Office Administration- General

  •  Conestoga College
  •  Sep 2016 - Apr 2017