Email Verified Tracy G
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Member since February 9, 2022
Profile health 50%
  • $20.00 / hr
  • British Columbia
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A versatile, customer service oriented professional with over 20 years experience and long-term employment history. Strengths include administrative skills, strong problem-solving abilities coupled with a great sense of humor that thrives in a fast-paced team-oriented atmosphere. Attributes include-well developed communication, time management abilities, listening and team player. With experience in Word, Outlook, Excel and Sales Force along with complex in house systems.



  •  Smythe Insolvency
  •  Jul 2015 - Apr 2021

Provided numerous administrative duties, including bank deposit, couriers, mail, faxes,
Entered client payment information and update requests regarding payments
Entered claims from creditors into the system and direct to the appropriate employee
Scanned client files into insolvency system while successfully kept all filing up to date
Communicated with building management to make sure all aspects of the office are
working correctly
Typed financial statements & photocopy for Andrew J. Ranger, CA, CPA
Successfully booked clients into meeting time slots for trustees as well as for counselling

Customer Service Reprentative

  •  Gourmet Baker
  •  May 2007 - Mar 2015

Provided swift service by inputting purchase orders received via ITRADE, email, EDI or fax
with accurate delivery times with a monthly volume of approximately $1 M
Informed customers of any shorts that may occur for their orders resulting in customer
Developed and maintained relationships with business customers to give superior
customer service
Served as back up reception, open and distribute mail, along with dealing with couriers
Resolved any problems that arise with customers to a win/win outcome
Saved the company approximately $8,000.00 on average per year, through investigation of debit notes
Acted as office Fire/Safety Marshall
Part of the team that brought #1 recognition from two major foodservice customer for
excellent in customer service
Successfully cleared up all discrepancies on GS1 program to have no errors, therefore
giving the customers complete information regarding product information
Transitioned customers from mailing to emailing invoices which resulted in a savings for
the company
Answered 1-800 line (inbound calls) for customers to call in their orders