Email Verified Yazan H
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Member since January 30, 2022
Profile health 50%
  • $20.00 / hr
  • British Columbia
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Electric Service Coordinator

  •  Sep 2021 - Present

- Deal with Multi-Level Clients to asses new projects
- Approve and review electric service connections projects
- Maintain high level efficiency and effective processes

Store Manager

  •  Telus
  •  May 2020 - Sep 2021

- Deployed and assessed strategies for retaining customers and maximizing account servicing
opportunities to promote revenue consistency.
- Drove workflow improvements by streamlining processes.
- Improved sales processes to streamline customer acquisition and onboarding strategies.

Assistant Manager,

  •  Telus
  •  Jan 2019 - May 2020

- Monitored customer buying trends and market conditions to adjust strategies and achieve sales goals.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Created and enhanced call sequencing flows and scripts to enhance team performance.

Client Account Manager

  •  Telus
  •  May 2017 - Jan 2020

- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving
problems, and following up with potential and existing clients.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting
to deliver actionable insights and develop sales pipeline.
- Maintained client files with sales contracts, records of client interactions, client notes, and other

Door to Door Agent

  •  Telus
  •  Mar 2017 - Jun 2017

- Recommended accurate and effective solutions to customers after identifying problems.
- Coordinated trade shows and created marketing collateral to reach greater potential customers.
- Resolved concerns with products or services to help with retention and drive sales.


Bachelor Of Business Administration: Double Majors in Management And International Business,

  •  Vancouver Island University
  •  Sep 2015 - May 2019