Virtual Receptionist Canada
Custom Call-Handling
You can select when we answer, who we transfer, which calls go to voicemail, what information we collect, and more.
100% Live Answering
Your English, French and Spanish-speaking callers can always speak with a professional customer experience expert, making them feel special.
Real-Time Updates
All your messages and voicemails can be delivered via notifications, text and/or email in real-time, or added to your CRM of choice.
Virtual Receptionist Services & Solutions
Leave the call answering and client management to us so you can focus on what’s most important.
Perfect for businesses of all sizes who simply want the phone answered, calls transferred and messages taken.
- Calls are answered with your scripts – your brand and personality are always reflected.
- Select your package based on call volumes.
- Use your existing number or we’ll happily provide a new one.
- Receive messages by email or text message.
- Calls are transferred wherever you are in the world, with callers announced you choose to accept the calls or not. Plus, call forwarding from your cell phone or landline means we can manage all your calls.
- Look more professional to callers with customized on hold messages.
* Live Receptionists * Call Transfers * Messaging Service * Customized Greetings * Email and/or Text Messages
Virtual Receptionists are perfect if your business needs a receptionists to spend a bit more time with your callers.
- Your receptionist spends extra time with callers to address more detailed inquiries.
- All bases are covered, from taking orders to answering questions based on information you provide, booking and rescheduling appointments and managing reservations.
- Choose from a range of bundled minute packages.
- Enjoy the flexibility of using your virtual receptionist for a week, a day or as little as an hour per month.
Everything in Simple Call Answering Plus: * Scripted Questions & Responses * Online Custom Forms Completed * Appointment Bookings * CRM & Workflow Integration
Call Answering Plans & Pricing
Virtual Receptionists Plans & Pricing
We can help with custom receptionist services.
We have a flexible receptionist service that can mould to your business from day one.
Call Answering to Feel Young Again
Working with a call answering service is a perfect fit for busy people who no longer have the time to attend to answering phones.
Have Questions?
Virtual Receptionist Canada F.A.Q
To give our clients the best service at the best price we have our call receptionists throughout Canada and the US.
All of our amazing virtual receptionists are trained and equipped to answer your calls in a way that will delight your customers.
Our virtual receptionist are dedicated to creating real, meaningful connections with your customers in your name. Your receptionist team can answer and connect calls, take messages, screen for solicitors, return calls on your behalf, answer common caller questions, and gather basic caller information. It’s like having a full-time, onsite receptionist at a fraction of the cost.
Yes! Every call that rings during your preferred business hours are answered by your live virtual receptionist team. We can set up custom services or a number of automated options.
Yes! You may simply forward your existing phone number to us all the time, part of the time, or on a delayed basis.
You can also transfer your number to us.
We are happy to adapt our call-handling to your unique business, including only taking messages, collecting specific information from callers, trying multiple lines, and more.
Below is an example of call-handling for our virtual receptionists:
- The call is answered live by a virtual receptionist with your custom greeting.
- After asking the caller’s name, the receptionist briefly places the caller on hold.
- The receptionist contacts the customer and asks whether he or she wishes to accept the call.
- If accepted, the call is transferred immediately.
- If declined, the receptionist either connects the call to voicemail or takes a message and promptly emails it to the customer.
4 reasons to use a virtual receptionist
Top Reason to use a Receptionist Service
Small businesses in Canada and their employees wear multiple hats, and manning the phone lines can take away from other important tasks. Outsourcing your calls to a virtual receptionist takes the burden off your in-house team and places the responsibility on agents trained in boosting customer satisfaction.